Here below is our answer for your concerns and questions:

1)    Certificates:

To import from other countries, firstly you must have the certificates of right to import and export from your government.

2)    Order Placement:

For your reference, please kindly check the first article on this FAQ page: 1. How to place an order?

3)     Payment:

After confirming the order, we will send you a Pro Forma Invoice with all the transaction details and our bank account information. You can go to your local bank and transfer us the 30% deposit (down payment) by Telegraphic Transfer according to the bank account information shown on the Pro Forma Invoice.

4)    Delivery:

The lead time is usually about 30-35 days. About 7-10 days before the loading date, we will book the shipment for you. At the same time, you need also go to your bank and transfer the 70% balance payment to our account. Then we will load the container and ship it to your destination port. Of course, you can make all the transfer on Internet if you have Online banking system.

5)    Transportation:

We can arrange the transportation for you by our forwarder and you can also use your own forwarder to ship the order. If you need us to arrange the transportation by our forwarder, please kindly check the third article on this FAQ page: 3. Can you arrange the transportation for us? If you use your own forwarder, please just send their contact information and we will help arrange the shipment.

6)    Import Procedures:

When the container is delivered, we will send you the contact information of the local agent, you can contact your local agent to pick up the goods.

What you need to clear the customs will be: Commercial Invoice, Packing List, Bill of Lading, and Certificate of Origin, all these documents will be promptly sent to you by FurniTopper.